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Our Story – MassPay

MassPay was founded on the principal of providing better service to smaller companies

Where it all began

Humble Beginnings

MassPay started with an idea to provide payroll and insurance services to small companies who needed personal attention.  This became a reality in August 2004, with two people working in the attic of a house in Lowell, Massachusetts (shown above).

Over the past decade, MassPay has developed a reputation for integrity and personal service to clients on the North Shore, as well as those within Massachusetts and New Hampshire, and now, across the country.

MassPay Growth

As the company grew in revenue and employees, MassPay had to expand office space four times over a ten year span.

On March 1, 2015, MassPay moved to new headquarters at 500 Cummings Center in Beverly, Massachusetts, doubling its space in order to support growth in business and staff.

2014 was a break-through year for the company, highlighted by these milestones:

  • Started a new division – ASO (Administrative Services organization) to provide HR/Payroll consulting to companies who do not have internal resources or who have gaps in providing HR services and compliance
  • Expanded our product suite by offering advanced solutions for HR – iSolved HCM
  • Named as a Pacesetter by the Boston Business Journal as one of the 70 fastest growing privately held companies in Massachusetts
  • Named to Inc. 5000 List of fastest growing companies
  • Committed to doubling our office space

2015 turned into a banner year with these accomplishments:

  • Named to the 2015 Pacesetter List of the 70 fastest growing privately held companies in Massachusetts for the second year in a row
  • Named to Inc. 5000 List of fastest growing companies for a second consecutive year
  • Named one of the Best Places to Work by the Boston Business Journal among Massachusetts companies
  • Jason Maxwell named a BBJ 40 under 40 Honoree (business leaders making a major impact in the community while also improving the civic health of the Boston area through volunteer work and other philanthropy)
  • Doubled our number of ASO clients
  • Expanded our Business Development and Operations teams

2016 was a great year as well, highlighted by these accomplishments:

In February 2016, the Greater Beverly Chamber of Commerce named us “Large Employer of the Year” for our record of longevity, stability & success that demonstrates community consciousness with civic/community involvement. We were honored to be recognized among such great chamber member companies that we serve and partner with to improve our client experience.

MassPay Wins Large Business of the Year

In August 2016, MassPay was named to the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies, for the third consecutive year. See our press release for details.

MassPay’s investment in people, product and office space has caused us to step out of our comfort zone, set aggressive growth goals, focus on serving clients and evolve MassPay for the future.

Values Are The Bedrock For MassPay

MassPay’s values are woven into our daily operations, starting from the top. Our executives and team members actively practice these values when they deal with prospects, clients and partners every day. Our values define who MassPay is, who we are as people and community members. Our dedication to these values has translated to our reputation for personalized service, trust in our HR & Payroll experts, flexibility, proactiveness and a drive to do what it takes to always help our clients. These values have been the source of our success and are the bedrock of our company.

MassPay values include:

  • Provide WOW service to our clients
  • Do more with less
  • Constantly expect more of ourselves and those around us
  • Love our community
  • Always be honest, candid, open and forthcoming
  • Be an optimist
  • Embrace change
  • Leave it on the field
  • Internalize team

More than Business to Us

MassPay is a company with a social conscience. One of our core beliefs is that we have a responsibility to serve the communities in which we live and work.  We support many neighborhood non-profit organizations that are doing great things to support our society.

Each and every MassPay team member has been touched by cancer in some way, so our team created our own organized movement, Fed Up With Cancer with the purpose of saving lives in the fight against cancer.

Through fundraising events like the annual Cancer Walk, Trivia Night, Virtual Golf Tournament and other events, MassPay has raised more than $350,000 to help The North Shore Cancer Center educate and serve cancer patients on the North Shore.

Each December, we provide more than 90 families and elderly with holiday meals. We have hand delivered over 300 holiday meals during the past four years.

MassPay also runs a clothing & food drive to support Family Promise of the North Shore in Beverly. We delivered donated toys, food and household items to brighten the Christmas of many families.

Fighting Cancer, providing holiday meals, and running an annual food & toy drive are just some of the many community support activities that MassPay team members are actively engaged with.

Fed Up Wih Cancer Supports North Shore Cancer Walk

Please see our community page for a list of other organizations


Why Partner with MassPay?

MassPay is driven by our values and from these values comes business success. Part of this is the personalized service and attention that our clients receive, whether they are a small operation of one person, or a large enterprise with thousands of employees.

No customer is a number and we strive to provide exceptional service and guidance to them as laws and regulations constantly change. Clients typically do not receive this level of attention or priority with larger vendors.

As client needs have changed, so too have our product offerings. We’ve expanded from just a payroll service to offering a full HR & Payroll suite (HCM Platform), 401K and COBRA administration, ASO (HR Services), background checks, business and personal insurance, FSA’s, benefit carrier connections, ACA compliance and reporting and more in order to meet the growing needs of businesses through a single source.

Lastly, we give back to our community in many ways, not just with donations, but by giving our time and resources and running fundraising events to benefit numerous community organizations.

Personal and responsive service, a dedication to community, and a dedication to our values separates MassPay from all the rest.

Contact us to learn more about our HR and Payroll solutions and services.

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