QUEST Instructions for Massachusetts EmployersAs of December 7, 2009, The Department of Labor and Workforce Development is requiring all companies to conduct all state unemployment tax deposits and filings online through the State of Massachusetts' Website. This new tax system is called "QUEST". Every business must take steps to activate their QUEST account. Step One: Receive a document via first class mail from The Department of Labor and Workforce Development that introduces QUEST and includes a temporary password. Step Two: Activate Your Account with QUEST (you will need your temporary password and DUA account number to complete this). Click here for instructions. Step Three: Receive a document via first class mail from The Department of Labor and Workforce Development that provides you with a permanent login ID and another temporary password. Step Four: Designate MassPay to submit payments and filings to Department of Labor and Workforce Development. Click here for details. Upon completion of Step Four, you will be complete this requirement for all Massachusetts employers. |
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 "I am a small business owner with a fast growing company. When I started looking into payroll services I figured they were all the same. I was wrong. It is about service and personal connections. MassPay's ability to go above and beyond for my company is why they have my business. When I am late getting payroll over or I make any mistakes, my payroll specialist is always available to help me out. MassPay makes payroll the easiest part of running my business." David P |